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Privacy policy
Attaché Software online privacy policy
Contents
 General
policy
Site
visit data
Use
of cookies
Restricted
areas
Forms
and online purchasing
Security
of personal information
External
links
Correcting,
updating or deleting personal information
Changes
to privacy policy
Contact
information
General policy
Attaché Software believes that the responsible use
of personal information collected on our websites is critical
to our business objectives and reputation. As part of our
commitment to maintaining your privacy, we have adopted this
Online Privacy Policy. The policy guides how we collect, store
and use information in regard to the following websites which
are maintained by Attaché Software:
Attaché Software does not collect any personal information
about you without your knowledge and consent. Unless you specifically
tell us, Attaché Software will never know who you are.
The type of information we receive from you on our websites
depends on what you do when visiting our sites. If you visit
our site to read or download information, such as product
information or news stories, the information we collect is
statistical only and not personally identifiable. We use information
about the number of visitors and their use of our sites in
aggregate form to make our sites more useful and relevant
to visitors.
We use personal information, which you have provided, to
respond to your requests and to provide you with information
about our products and services. For example, if you send
us a request for information about a product, Attaché
Software uses your email address (and any other information
you provide) to respond to your request.
Site visit data
When you visit an Attaché Software website, a record
of your visit is made. This information cannot be used to
personally identify you; it is used to provide aggregate information
of a statistical nature which we use to improve our sites.
No attempt is ever made to use this information to identify
you.
The information automatically recorded is:
- the visitor's server address
- the visitor's operating system (for example, Windows,
Mac)
- the type of browser used
- the visitor's top level domain name (for example, .com,
.gov, .au, .uk, etc)
- the date and time of the visit to the site
- the pages accessed and the documents downloaded
- the site from which the visitor found the link to our
site (website, search engine etc)
- the external links from this site that are used.
Use of cookies
What are cookies?
Cookies are pieces of information that a website transfers
to an individual's hard drive for record-keeping purposes.
The use of cookies is an industry standard - most major websites
use them. Attaché Software does not use cookie technology
to collect personally identifying information on users of
Attaché Software sites.
Click
here for more information about cookies and Attaché
Software websites
Restricted areas
Some of our websites have areas that are accessible only
by entering a user identifier and/or password. This is because
the information in the restricted area of the website is:
- protected so that only you can access it, such as the
Attaché Alex secure site where you can track your
Alex document deliveries, and/or
- available only to people who fulfil certain criteria,
such as being a current member of the Customer Benefits
Plan in order to access the Member Services website.
As with all our websites, Attaché Software does not
collect information that can personally identify you as having
visited one of these restricted sites.
Online forms and purchasing
In order to use some facilities on our websites, you may
be asked to complete a form that includes personal information
(such as your name, email address, business name, etc).
When you provide us with personal information (for example
if you complete and submit an online product enquiry form
or purchase online a product or service from us), this information
will be collected lawfully and fairly and with your knowledge
and consent, and will be used solely for the purpose for which
it was collected.
In order to provide the most appropriate response to your
request, Attaché Software may pass your information
to a registered Attaché consultant who will then respond
to you. Apart from this we do not sell, share, rent or otherwise
distribute your information to third parties.
If you provide us with an email address, Attaché Software
or a registered Attaché consultant may contact you
at that email address in order to provide you with information
which may be of interest about products and services, special
offers, updates, support issues or other relevant news.
Security of personal information
Attaché Software keeps membership and mailing list
subscriber details and web server logs on controlled facilities
that are secured against unauthorised access.
External links
Attaché Software's websites often contain links to
other websites. Please be aware that Attaché Software
has no control over other websites and we encourage you to
read the Privacy Policys of every website that you visit.
Correcting, updating or deleting personal
information
If at any time you want to know what information we hold
about you, or you want to correct or update your personal
information or be removed from our database or mailing list,
please email us at info@attachesoftware.com
or contact us at the address or phone number stated below.
Changes to the privacy policy
This policy may be updated from time to time, but any changes
will not reduce the privacy protection set out in the policy
and will not affect information previously collected, unless
required by law or other circumstances beyond Attaché
Software's control.
Contact information
If you have any queries or comments concerning this privacy
policy, please contact Attaché Software Australia Pty
Limited
18 Berry Street
North Sydney
NSW 2060 Australia
PO Box 1070
North Sydney
NSW 2059 Australia
Tel +61 2 9929 8700
Fax +61 2 9925 0481
Email info@attachesoftware.com
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